The internet never sleeps and neither should your software. Engaging with customers is a 24/7 job, but that doesn’t mean you need to be there around the clock. Predictive Sales AI makes it easy to manage your leadflow 365 days a year, taking pressure off your team so you can focus on growing your business. How can you use A.I. to power your off-hours?
Have the Right Engagement Tools
When your team is out of the office or your business is closed, customers may still have questions about your services. PSAI has a suite of engagement tools that work at all hours of the day, giving customers the opportunity to engage with your business on their time. Here are the most valuable tools you can leverage to stay connected with customers:
A.I. Chatbot: A growing number of consumers prefer speaking with a chatbot. If you’re not offering chat services, you could be missing out on opportunities. At the core of PSAI’s engagement tools is GIA, the A.I. Chatbot. GIA is powered by artificial intelligence and designed for home services companies. Your customers can have full conversations with GIA to get information about your offerings and schedule appointments. You can set a custom schedule for GIA to operate, whether that’s during specific hours or around the clock. Plus, with an AI-Assisted Teamwork functionality, you can set GIA to collect as much information as possible from a customer before transferring the conversation to a team member. GIA is as customizable as you’d like it to be, allowing you to set the engagement strategy that works best for your business.
A.I. Quote Forms: If a customer isn’t interested in talking with a Chatbot, A.I. Quote Forms offer a more passive opportunity to engage with customers. With PSAI, you can drop customizable quote forms on any page of your website. With the ability to add branding and personalized text, you can offer the best call-to-action messaging to encourage conversions.
Lead Capture Apps: In addition to an A.I. Chatbot and Quote Forms, it’s important to have other tools in your arsenal to engage with leads. PSAI has a full suite of lead capture tools in the form of custom applications you can drop on your website. Whether you’re interested in offering financing via the A.I. Finance form, providing weather reports through the A.I. Weather Widget, or if you’d like to encourage action before a customer leaves your website with Exit Intent, our lead conversion apps allow you to provide more engagement opportunities on your website, so customers can convert no matter the hour.
Support your Leadflow After They Convert
Using A.I. will help you convert interested homeowners into leads for your business. However, arguably the most important step in the customer journey is what happens after a lead converts. How you manage your leads directly influences if a lead turns into a sale, so it’s important to have the right tools in place.
With PSAI, every lead generated flows into your Communication Portal complete with activity history. All communication is recorded and attached to lead information, making it easy to reference activity throughout the customer journey.
PSAI takes lead management one step further with Predictive Portraits™. Predictive Portraits ™ are customer profiles complete with property details, household information, and weather history. Each portrait also includes a Predictive Match Index ™, allowing you to quickly see the likelihood of a lead resulting in net revenue for your business. Predictive Portraits™ make it easy to prioritize your leadflow and align the right products and sales reps to each lead.
So if a lead converts in the middle of the night, PSAI ensures that you’ll have all the necessary information to leap into action when you’re back in the office.
Keep Your Business On the Go with PSAI
If you’re interested in learning more about how PSAI can enhance your operations during all hours of the day, request a demo to connect with our team.
